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Getting all of the Nutrients you need simply cannot be done without supplements.

Unit 5 Ballyore Retail Park, New Buildings, Londonderry, UK.

Terms & Conditions

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Terms & Conditions

Last updated: 27/06/2025

Welcome to MultiSupp. These Terms and Conditions apply to all purchases made through our website, https://multisupp.uk, and by using this website, you agree to be bound by them.

Please read them carefully before placing an order.

1. 🛒 General

  • This website is owned and operated by Liquid Creations Ltd, trading as MultiSupp.

  • By accessing or using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

  • All products sold are food supplements intended to support general health and wellbeing — they are not medicines and are not intended to diagnose, treat, cure or prevent any disease.

2. 📦 Orders & Payment

  • All prices are listed in GBP (£) and include UK VAT where applicable.

  • You agree that all details you provide for the purpose of purchasing goods are accurate, and the payment method used belongs to you.

  • Orders are only accepted once payment is confirmed. We reserve the right to refuse or cancel any order at our discretion.

3. 🚚 Shipping & Delivery

  • We aim to dispatch orders within 1–2 working days. Delivery timeframes are estimates only and not guaranteed.

  • Delivery delays caused by third-party couriers are outside our control.

  • It is your responsibility to ensure that the delivery address provided is accurate and complete.

4. 🔁 Returns & Refunds

  • Our returns policy is available here.

  • We accept returns on unopened, unused products within 30 days of delivery.

  • Refunds will be issued to the original payment method once the product is received and inspected.

  • Shipping costs are non-refundable unless the item was damaged or sent in error.

5. 📦 Product Use & Safety

  • All supplements should be taken as directed and are not a substitute for a varied diet and healthy lifestyle.

  • Always consult your doctor or healthcare provider before starting any supplement — especially if you are pregnant, nursing, taking medication, or have a medical condition.

  • Keep all supplements out of reach of children.

6. 🔐 Privacy

  • Your privacy is important to us. Please review our full Privacy Policy to understand how your data is collected and used.

7. 🧾 Intellectual Property

  • All content on this website — including images, text, logos, branding, and product designs — is the property of MultiSupp and protected by copyright and trademark laws.

  • You may not copy, reproduce, or use any part of the website content without our prior written consent.

8. ⚖️ Limitation of Liability

  • To the fullest extent permitted by law, MultiSupp shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.

  • Our total liability to you for any claim shall not exceed the total amount paid by you for the product in question.

9. ❌ Prohibited Uses

You agree not to use this site:

  • For any unlawful purpose

  • To violate intellectual property rights

  • To transmit malware or interfere with the site’s security

  • To make false, misleading, or fraudulent claims or orders

10. 📍 Governing Law

These Terms are governed by the laws of Northern Ireland and the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in Northern Ireland.

11. 📬 Contact Us

If you have questions about these Terms, please contact:

MultiSupp (Liquid Creations Ltd)
Unit 5 Ballyore Business Park
Londonderry, BT47 2TH
United Kingdom
Email: support@multisupp.uk