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Getting all of the Nutrients you need simply cannot be done without supplements.

Unit 5 Ballyore Retail Park, New Buildings, Londonderry, UK.

Privacy Policy

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MultiSupp Privacy Policy

Last updated: 27/06/2025

At MultiSupp, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with us.

By using our website (https://multisupp.uk), you agree to the collection and use of your information in accordance with this policy.

🔍 What Data We Collect

When you interact with MultiSupp, we may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by our payment partners)

  • Order history

Technical Information

  • IP address

  • Device type, browser, and operating system

  • Pages visited, time spent, and referring websites

  • Cookie data and tracking pixels

💼 How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Send order updates and delivery information

  • Respond to your queries or customer service requests

  • Improve our website and shopping experience

  • Send marketing emails (if you opt-in)

  • Detect and prevent fraud or misuse of our site

🛡️ How We Protect Your Data

  • We use SSL encryption to protect data in transit

  • Our site is hosted securely and maintained with up-to-date software

  • Payment data is processed by trusted third-party processors (e.g. Stripe, PayPal) and not stored on our servers

  • Access to your data is restricted to authorised personnel only

🍪 Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic.

You can manage cookie preferences in your browser settings. For full details, please see our Cookie Policy.

📧 Marketing Preferences

If you opt-in to marketing emails, we may send you product updates, exclusive offers, and news. You can unsubscribe at any time via the link in the email or by contacting us at hello@multisupp.uk.

We do not sell your data to third parties.

📦 Third-Party Services

We may share data with trusted third parties who help us operate our business, such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Courier and delivery companies (e.g. Royal Mail, DPD)

  • Email service providers (e.g. Mailchimp, Klaviyo)

  • Analytics tools (e.g. Google Analytics)

These providers only have access to data needed to perform their services and are contractually obligated to protect it.

Your Data Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at hello@multisupp.uk.

🔄 Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Changes will be posted on this page with the revised date.

📬 Contact Us

If you have any questions about this policy or how your data is handled, please contact:

MultiSupp (Liquid Creations Ltd)
Unit 5 Ballyore Business Park
Londonderry, BT47 2TH
United Kingdom
Email: hello@multisupp.uk